When creating or printing a report using Crystal Reports, including printing reports to printer or generating reports in Acrobat PDF format, the following error on Crystal Report Windows Forms Viewer may occur and no report is generated or created.

System.InvalidCastException: Unable to cast COM object of type 'CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass' to interface type 'CrystalDecisions.ReportAppServer.Controllers.ISCRReportSource'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{98CDE168-C1BF-4179-BE4C-F2CFA7CB8398}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
   at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Refresh()
   at CrystalDecisions.ReportSource.EromReportSourceBase.Refresh(RequestContext reqContext)
   at CrystalDecisions.CrystalReports.Engine.FormatEngine.Refresh(RequestContext reqContext)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Refresh()
   at CrystalDecisions.CrystalReports.Engine.Table.SetDataSource(Object val, Type type)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSourceInternal(Object val, Type type)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSource(DataTable dataTable)
   at Portal_Inkaso.frIndex.OrderTT()
   at Portal_Inkaso.frIndex.Order1()
   at Portal_Inkaso.frIndex.llbOrder_LinkClicked(Object sender, LinkLabelLinkClickedEventArgs e)
   at System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e)
   at System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.LinkLabel.WndProc(Message& msg)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

The error normally happens due to incompatibility between different version of Crystal Report or normally occurs after platform updates.

Thus, to resolve the “Unable to cast COM object of type ‘CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass’ to interface type ‘CrystalDecisions.ReportAppServer.Controllers.ISCRReportSource'” issue, make sure to remove all old Crystal Report assemblies from Reference list in all projects. Then add new Crystal Reports assemblies and rebuild the application. If you’re unable to rebuild the app, add the following code in app.config/web.config to make sure <dependentAssembly> workaround as suggested by SAP:

<runtime>
  <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.CrystalReports.Engine" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportSource" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>   
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.Shared" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.Web" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.Windows.Forms" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.ClientDoc" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.CommonControls" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.CommonObjectModel" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.Controllers" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.CubeDefModel" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.DataDefModel" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.DataSetConversion" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>   
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.ObjectFactory" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.Prompting" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.ReportDefModel" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
    <dependentAssembly>
      <assemblyIdentity name="CrystalDecisions.ReportAppServer.XmlSerialize" publicKeyToken="692fbea5521e1304" culture="neutral"/>
      <bindingRedirect oldVersion="13.0.2000.0" newVersion="13.0.3500.0"/>
    </dependentAssembly>
  </assemblyBinding> 
</runtime>

Replace the values for newVersion and oldVersion accordingly based on your deployment version.

If the Crystal Reports error only happens on some computers, but not on others, make to to update and deploy same versions of Crystal Reports to all workstations.

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